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rates
1300 Number Rates Chart:
|
| Select From Plan Number Below |
Monthly Rental |
Bonus: Free Minutes Per Local call |
Minimum Monthly Call Spend |
Bonus:
Monthly Calls Included |
Callers From
A Local Landline
(per min) |
Callers From
STD
(per min) |
Callers From
Mobile Phones
(per min) |
Calls Diverted
To Your Mobile Phone
(per min) |
| FYI-Plan-01 |
$0 |
0 Free Minutes |
$5 |
$5 |
4.8c |
7c |
9c |
29c |
| FYI-Plan-02 |
$10 |
20 Free Minutes |
$0 |
$0 |
4.8c |
7c |
9c |
29c |
|
Bonus Sig-up Credit not avalaible to existing customers. Minimum call spend not used cannot be credited to next month.
1800 Number Rates Chart:
|
| Select From Plan Number Below |
Monthly Rental |
Minimum Monthly Call Spend |
Bonus:
Monthly Calls Included |
Callers From
A Local Landline
(per min) |
Callers From
STD
(per min) |
Callers From
Mobile Phones
(per min) |
Calls Diverted
To Your Mobile Phone
(per min) |
| FYI-Plan-01 |
$0 |
$5 |
$5 |
7c |
9c |
11c |
39c |
| FYI-Plan-02 |
$10 |
$0 |
$0 |
4.8c |
7c |
9c |
29c |
|
Bonus Sig-up Credit not avalaible to existing customers. Minimum call spend not used cannot be credited to next month.
Complex Services Fee & Charges
|
|
Setup Fee |
Additional Monthly Fee |
| Call Splaying |
$50.00 |
$5.00/AP |
| Time Based Routing |
$10.00 |
$10.00 |
| State-Based Routing |
$50.00 |
$5.00/State (min $20) |
| Region Based Routing Setup Fee - (manual via spreadsheet) |
$50.00 |
$20.00 |
| Area based Routing Setup Fee - (manual via spreadsheet) |
$50.00 |
$20.00 |
| Exchange based Routing Setup Fee - (manual via spreadsheet) |
$100.00 |
$25.00 |
| Integrated Voice Response (IVR) - excludes audio production costs |
$100.00 |
$5.00/prompt |
| Barr Mobile Calls to 1300/1800 Service |
$10.00 |
$10.00 |
| Complex Routing (3+ Answer Points) |
$10 |
$10/Month |
| State Based Barring |
$10 |
$10/Month | | |
Fees for Changing 1300/1800 Configuration/Routing
|
|
Industry Standard |
FYI Telco Discounted Rates |
| Change to another monthly plan |
FREE |
FREE |
| Change single Answer Point (AP) |
$40.00 |
$5.00 |
| Change multiple Answer Points (AP) |
$100.00/AP
- Max $2000.00 |
$5.00/AP
- Max $100.00 |
| Change Time Based Routing Answer Points (AP) |
$40.00 |
$5.00/AP |
| Change State Based Routing Answer Points (AP) |
$100.00 |
$5.00/AP |
Change Region Based Routing Answer Points (AP)
- (manual via spreadsheet) |
$100.00/AP
- Max $2000.00 |
$5.00/AP
- Max $100.00 |
Change Area Based Routing Answer Points (AP)
- (manual via spreadsheet) |
$100.00 |
$5.00/AP |
Change Exchange Based Routing Answer Points (AP)
- (manual via spreadsheet) |
$100.00/AP
- Max $2000.00 |
$5.00/AP
- Max $100.00 |
| Change Splaying Configuration / Anwser Points (AP) |
$100.00 |
$5.00/AP | | |
Account Fees & Charges
|
|
| Electronic Invoice Downloaded From Portal By Customer and/or Emailed |
FREE |
| Invoice Emailed And Returned Bounced (to undeliverable email address) |
$5.00/bounced email |
| Invoice - Paper |
No Paper Invoices |
| Invoice Payment Fee Other Than By Direct Debit |
$5.00/manual payment |
| Update Direct Debit Details via Form |
FREE |
| Resend Customer Portal Login |
FREE |
| Transfer Service/s Or Change Account To New Entity via Form |
$20.00/service |
| Unpaid Invoice (Dishonour) Fee |
$25.00/invoice |
| Default Service Suspension |
$20.00/service |
| Default Restore Suspended Service |
$20.00/service |
| INMS Skip (Quarantine) Fee |
$80.00/service |
| Default Cancelled Service Reconnection (Release from Quarantine) |
$150.00/service |
| Update Email Address To Receive Notices |
$10.00 |
| Replace Existing Service Number |
$150.00 |
| Annual Account Keeping Fee |
$12.00 |
| Annual ACMA Number Fee |
$2.00 | | |
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