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29 Top Reasons

 

 

 

29 Top Reasons For Becoming an FYI Telco Customer  

 

  1. We are the 1300 /1800 Number Specialist. 

  2. Our services will help you to grow your business.  More Calls = More Sales = More Business = More Profits.  

  3. We have thousands of satisfied customers.

  4. No Term Contract.  Simply pay your account month to month. 

  5. No Set-up Fees. 

  6. No Monthly Fees.

  7. No Hidden or Misleading rates or charges.  What you see is what you get.

  8. No Flagfall or No Call Connection Fees.

  9. No Cancellation Fees  We only require 1 calendar months notice.

  10. Outstanding Customer Service. 

  11. Cost efficient.  We make 1300/1800 numbers affordable for every business.

  12. Our rates are openly published on our website.

  13. Our rates are charged by the second.  Beware that some Telcos charge by the minute.

  14. With a choice of plans starting at a minimum spend of JUST $5 PER MONTH, even the smallest business can afford to take advantage of an FYI Telco 1300/1800 number.

  15. Guaranteed discounted rates for volume customers.

  16. We provide multiple choice discount plans based on your daily call spend.

  17. You receive your own back office and password - at no additional cost.

  18. We have a fully automated billing system.  At the beginning of each month you can log into your back office and download your invoice.  You can also have your invoice sent to you via email.

  19. You are able to log into your account portal 24/7 and run your 1300/1800 reports.    You can view unbilled calls for the current month, download current invoices and print out past invoices.

  20. If you are transferring your 1300/1800 number to FYI Telco from another provider, there is SEAMLESS TRANSITION.  The transfer will not affect your service and there will be no downtime.

  21. Same day set-up.  Normally there is only a 2-4 hour set-up period or around two business days if you are transferring your 1300/1800 number from Smartnumbers or from another service provider.

  22. Fast answer-point changes.  We can quickly change your 1300/1800 number answer-point online.

  23. If your call volume or call patterns change you can change plans at any time without charge.

  24. Debt free company.  Your 1300/1800 number is safe with FYI Telco.  Dealing with a Telco (large or small) that has debt means that you run the risk of a "without notice" disconnection if the Telco fails to pay their accounts.

  25. We can assist in directing you to additional services that will help in the management and growth of your business.  Services such as Live Answering, Interactive Voice Response, Virtual Office, Voice2Email, Fax2Email, Click to Call and Google Adwords.

  26. Access to discounted Flash Numbers as FYI Telco is Flash Numbers preferred supplier.  What's a Flash Number?

  27. A great referral programme.  When you refer a customer to FYI Telco your account will be credited with $25.

  28. Existing customers can change plans at any time without cost.  However if you are a new customer and select the New Customer Bonus Sign-Up Credit, you will be unable to downgrade your plan for an initial 3 months.  You will however be able to upgrade your plan within the first three months without charge.

  29. Would you like instant answers to questions that you may have.  Our website is very comprehensive, however if your question is not listed, simply call our office and one of our helpful staff will be able to assist.