Inbound Network Description


Both 1300 numbers and 1800 numbers are described as inbound services hosted on an inbound network. Other networks include outbound, mobile, satellite, Voip etc.

Virtual Inbound Numbers


Both 1300 numbers and 1800 numbers are described as Virtual Inbound Numbers because they 'piggy-back' other network services such as landline, mobile, Voip, Voice2Email, Fax2Email, Live Answer etc.

The Real Difference


1300 Number Advantages:
  1. Most widely recognised number service in Australia.
  2. Cost of a local call to anywhere across Australia.
  3. No software or hardware required.
  4. Wide variety of hosting plans to suit start-up businesses through to corporate customers.

3 Types 0f 1300 Numbers


  • 1300 Lucky Dip Numbers™: These are standard generic type 1300 numbers owned by the Australian Communications and Media Authority (ACMA) and issued to Telecommunication Providers. A 1300 Lucky Dip Number™ contains a random mix of 6 numbers after the “1300″. You can view our list of currently available 1300 Lucky Dip Numbers™ by clicking here

  • 1300 Flash Numbers™: These are easy recall 1300 numbers known as Flash Numbers™. Flash Numbers™ are a combination of sequential numbers or double and triples digits. You can view our list of currently available 1300 Flash Numbers™ by clicking here.

  • 1300 PhoneWords: These are 1300 numbers that form words but can have serious "over-dial" issues. For more information about "over-dial" issues visit Australian Communication Media Authority's Fact Sheet: What is 'overdialling' and why can it be a problem?.

Try Our No-Risk $1 A Month Hosting Plan


Promo Plans Frequently Asked Questions

How long do I have the Promo rates?

You can enjoy our very low call promotional rates for up to 3 months from the date you connect your new 1300 or 1800 number with us. As you are new to our powerful features that come with every 1300 and 1800 number, the $1 Entry Promotional Plan gives you an opportunity to review and test our range of free 1300 and 1800 number features including our most popular feature which is 'Whisper Alert'.

Buy NowJust $1 a month + 10c /minute

Is there a contract?

No, there is no contract.  You can cancel or port away at any time with no penalty...  just give us one calendar month's notice.
Or you might choose to stay on one of our Included Minute Plans.

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Does the number belong to me?

Despite what you may have read eleswhere, the honest answer is...  no.   The Australian Communication and Media Authority (ACMA) remains the owner of all 1300 and 1800 Lucky Dip numbers™.   ACMA issues numbers to us. We then connect those numbers to our network for hosting.

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What rights do I have with my number?

The good news for you is that you will always have the right to use the number by way of your lawful "Right Of Use" (ROU) with us until the service is cancelled (disconnected).   Once cancelled (disconnected), it is then put into quarantine for 6 months and recycled to another business. All ACMA numbers,at some point, are recycled.

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How long does it take to get my number?

Your number can activated in a matter of minutes.

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How much do I pay to activate my number?

You need to credit your account by at least $10 to activate your service.

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Does my credit expire?

No.. your credit on your acount rolls over to the next day.

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Is there a setup fee?

No... our application and activation processes are fully automatic. You don't pay any setup fee.

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Is there a cancellation fee?

No... we don't charge you to cancel your account if you pay out what you owe us the time of cancellation.

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Can I port 1300 or 1800 numbers over to you?

Yes, but not on the $1 Entry plan. The $1 Entry plan is reserved for businesses looking to host their very first 1300 or 1800 number.   You can port (switch) to us for as low as $5 Per Month + Calls.

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What happens if my credit runs out?

Incoming callers will hear an     Recorded Voice Announcement (RVA) notifying them that the call cannot be completed. If your account remains without credit for 7 days the RVA will change to a     "number is disconnected" message. After 30 days the number will be disconnected and removed from your account. After 60 days the number will be quarantined and recycled.

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