1300 and 1800 Inbound Network Description


Both 1300 numbers and 1800 numbers are described as inbound services hosted on an inbound network. Other networks include outbound, mobile, satellite, Voip etc.

1300 and 1800 Virtual Inbound Numbers


Both 1300 numbers and 1800 numbers are described as Virtual Inbound Numbers because they 'piggy-back' other network services such as landline, mobile, Voip, Voice2Email, Fax2Email, Live Answer etc.

1300 and 1800 Numbers... The Real Difference


1300 Number Advantages:
  1. Most widely recognised number service in Australia.
  2. Cost of a local call to anywhere across Australia.
  3. No software or hardware required.
  4. Wide variety of hosting plans to suit start-up businesses through to corporate customers.

3 Types of 1300 Numbers


  • 1300 Lucky Dip Numbers™: These are standard generic type 1300 numbers owned by the Australian Communications and Media Authority (ACMA) and issued to Telecommunication Providers. A 1300 Lucky Dip Number™ contains a random mix of 6 numbers after the “1300″. You can view our list of currently available 1300 Lucky Dip Numbers™ by clicking here

  • 1300 Flash Numbers™: These are easy recall 1300 numbers known as Flash Numbers™. Flash Numbers™ are a combination of sequential numbers or double and triples digits. You can view our list of currently available 1300 Flash Numbers™ by clicking here.

  • 1300 PhoneWords: These are 1300 numbers that form words but can have serious "over-dial" issues. For more information about "over-dial" issues visit Australian Communication Media Authority's Fact Sheet: What is 'overdialling' and why can it be a problem?.

FYI Telco 1300 Number Features:


Each 1300 Number Comes With Loads Of Free Featues:
We offer heavily discounted Introduction Rates compared to our main competitors. We do this to give new customers an opportunity to trial our range of included features inside our unique Custmer Tool Box.

Included Features:
  1. 24/7 Real Time Destination Changes
  2. Call Forwarding
  3. Multiple Call Overflow
  4. Time Routing
  5. Day Routing
  6. Whisper Alert
  7. Business Introduction Audio
  8. Caller Indentification
  9. Voice To Email (or Fax To Email)
  10. Live Call Reporting and much more...

FYI Telco 1300 Number Benefits:


  • $5 A Month Hosting - No Gotcha's:
    You can start on just $5 per month hosting + call costs. Suits small start-up businesses.
  • Real Time 1300 Number Divert:
    You can change where your 1300 numbers diverts real-time, anytime. Just login, change your diversion (answer point) and then submit your change to activate live.
  • Instant Online 1300 Lucky Dip Number™ Activation:
    If you choose a 1300 Lucky Dip Numbers™ you can have it instantly activated online, real-time. (Excludes 1300 Flash Numbers™, 1300 SmartNumbers™ and 1300 number transfers to us)
  • No Lock-In Contracts:
    If a Telco insists on a term contract, walk away. We don't have term contracts. You can transfer your account at anytime. Just give us one calendar month's notice.
  • No Setup Fee:
    Some Telcos are charging between $19 and $100 to setup an 1300 number to pass on to you goverment charges. What benefit do you receive for paying them a set-up fee? We charge nothing to setup your 1300 number.
  • No Cancellation Fee:
    Just give us one full calendar month's notice to cancel your 1300 number service. Beware of hidden 1300 Number cancellation fees. If they have a 1300 Number cancellation fee, walk away.
  • No Flagfall:
    We don't charge you any 1300 Number flag-fall on any landline or mobile calls terminating in Australia.

1300/1800 - 6 Month Introduction Plans at a glance

$5 Intro
Entry Plan

Best Holding Plan
$5/month
How It Works

5 c/min
All Calls To Landline    
10 c/min
All Calls To Mobile    
$0 Set up fee    
No Contracts    
11 Must Have Features
Included Free!
24/7 Online Help Tool Box    
24/7 Live Diversion Changes    
Call Forwarding
Multiple Call Overflow
Voice To Email
Time Of day Routing
Day Of Week Routing
Call Whisper Alert
Business Intro. Announcement
Live Call Reporting
Caller Identification
IVR (Prompt 1, Prompt 2 etc.)

$10 Intro
Included Plan

Most Popular
$10/month
How It Works

250 included minutes to landline     or
110 included minutes to mobile    
4 c/min
All Calls To Landline    
9 c/min
All Calls To Mobile    
$0 Set up fee    
No Contracts    
11 Must Have Features
Included Free!
24/7 Online Help Tool Box    
24/7 Live Diversion Changes    
Call Forwarding
Multiple Call Overflow
Voice To Email
Time Of day Routing
Day Of Week Routing
Call Whisper Alert
Business Intro. Announcement
Live Call Reporting
Caller Identification
IVR (Prompt 1, Prompt 2 etc.)

$35 Intro
Included Plan

Medium Volume
$35/month
How It Works

1165 included minutes to landline     or
435 included minutes to mobile    
3 c/min
All Calls To Landline    
8 c/min
All Calls To Mobile    
$0 Set up fee    
No Contracts    
11 Must Have Features
Included Free!
24/7 Online Help Tool Box    
24/7 Live Diversion Changes    
Call Forwarding
Multiple Call Overflow
Voice To Email
Time Of day Routing
Day Of Week Routing
Call Whisper Alert
Business Intro. Announcement
Live Call Reporting
Caller Identification
IVR (Prompt 1, Prompt 2 etc.)

$70 Intro
Included Plan

High Volume
$70/month
How It Works

2,800 included minutes to landline     or
933 included minutes to mobile    
2.5 c/min
All Calls To Landline    
7.5 c/min
All Calls To Mobile    
$0 Set up fee    
No Contracts    
12 Must Have Features
Included Free!
24/7 Online Help Tool Box    
24/7 Live Diversion Changes    
Call Forwarding
Multiple Call Overflow
Voice To Email
Time Of day Routing
Day Of Week Routing
Call Whisper Alert
Business Intro. Announcement
Live Call Reporting
Caller Identification
IVR (Prompt 1, Prompt 2 etc.)

Introduction Plans FAQ


How long do I have the Introduction rates?

You can enjoy our very low call Introduction rates for up to 6 months from the date you connect your new 1300 or 1800 number with us.
As you are new to our powerful features that come with every 1300 and 1800 number, the $5 Entry Introduction Plan gives you an opportunity to review and test our range of free 1300 and 1800 number features including our most popular feature which is 'Whisper Alert' all for just $5 a month + calls (+GST).

Apply NowAnd Get 11 Included Features With No Gotcha's

Is there a contract?

No, there is no contract.  You can cancel or port away at any time with no penalty...  just give us one calendar month's notice.
Or you might choose to stay on one of our Included Minute Plans.

Apply NowAnd Get 11 Included Features With No Gotcha's

Does the number belong to me?

Despite what you may have read eleswhere, the honest answer is...  no.   The Australian Communication and Media Authority (ACMA) remains the owner of all 1300 and 1800 Lucky Dip numbers™.   ACMA issues recycled 1300 and 1800 numbers to us. We then connect those 1300 and 1800 numbers to our network for hosting.

Apply NowAnd Get 11 Included Features With No Gotcha's

What rights do I have with my number?

The good news for you is that you will always have the right to use the number by way of your lawful "Right Of Use" (ROU) with us until the service is cancelled (disconnected).   Once cancelled (disconnected), it is then put into quarantine for 6 months and recycled to another business. All ACMA numbers,at some point, are recycled.

Apply NowAnd Get 11 Included Features With No Gotcha's

How long does it take to get my number?

Your number can be activated in a matter of minutes.

Apply NowAnd Get 11 Included Features With No Gotcha's

How much do I pay to activate my number?

You need to credit your credit card to pay at least $10 to activate your service. Your remaining credit at the end of the month is rolled over to the next month.
When you apply we capture your credit card details for future direct debit payments. However, you can top-up at anytime. Top-up payments are free of credit card fees.

Apply NowAnd Get 11 Included Features With No Gotcha's

Does my credit expire?

No... your credit on your acount belongs to you. Your credit rolls over to the next day. If you cancel at anytime, we refund you any remaining credit. No gotcha's here - 100% transparency.

Apply NowAnd Get 11 Included Features With No Gotcha's

Is there a setup fee?

No... our application and activation processes are fully automated. You don't pay any set up fee when you apply online. Our Price Beat Guarantee may include a set up fee.

Apply NowAnd Get 11 Included Features With No Gotcha's

Is there a cancellation fee?

No... we don't charge you to cancel your account if you pay out what you owe us at the time of cancellation. No gotcha's here - 100% transparency.

Apply NowAnd Get 11 Included Features With No Gotcha's

Can I port 1300 or 1800 numbers over to you on the $5.00 Introduction Entry Plan?

Yes. By switching to us you get 11 included features all for just $5 a month plus calls (ex GST). That has really annoyed one of our peak competitors. Apply NowAnd Get 11 Included Features With No Gotcha's

What happens if my credit runs out?

When you apply we capture your credit card details for future direct debit payments. However, you can top-up at anytime. Top-up payments are free of credit card fees.
If your credit card fails and you have not topped-up then incoming callers will hear an     Recorded Voice Announcement (RVA) notifying them that the call cannot be completed. If your account remains without credit for 7 days the RVA will change to a     "number is disconnected" message. After 30 days the number will be disconnected and removed from your account. After 60 days the number will be quarantined and recycled.



Apply NowAnd Get 11 Included Features With No Gotcha's